Providing SaaS customers with integration solutions in their wider tech stack can contribute to new ARR, higher retention, upsells, cross sells and more. CX and sales are key stakeholders in communicating the "better-together" story of your integration offerings and driving adoption.
Bring questions and get advice on the kind of CX and sales enablement that partnerships and product teams can implement to proactively help customers be more successful.
LEAD TECHNICAL ACCOUNT MANAGER AT PANDIUM
Natalie has 7+ years in strategic technical design and implementation and 5+ years specifically focused on integration development and enablement.
With her experience in B2B SaaS as well as D2C customer experience, she has worked closely in numerous verticals, but specializes in the eCommerce field. As the Lead Technical Account Manager at Pandium, the leading code-first integration platform, she supports the development, rollout, and enablement of tens of thousands of individual consumers.
*Note: This is not a formal presentation, but instead an opportunity to talk to an expert and ask questions about this topic.
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